You can also use the Menu key next to the right Ctrl to open it.
Right-click on the mouse that’s not working and click on Uninstall device from the context menu. Alternatively, use the arrow keys and press the Right arrow key to expand the section. Locate and double-click on Mice and other pointing devices to view the devices under it. Select Device Manager with your mouse or arrow keys. Press Windows + X or right-click on the Start button in the Taskbar to launch the Quick Access/Power User menu. In case it’s built into the keyboard on the laptop, removing the battery with the laptop unplugged from the power source would help shut it down. Once your PC shuts down, turn it back on again.Īlso, you could use the power button on the computer to turn it off. Expand the Shut down or sign out section with mouse or arrow keys. If the mouse and keyboard currently connected to the computer are not working, you will need spare ones to execute most of the solutions listed below. 
Check for switches on your mouse and keyboard and make sure they are in the On position.
Check your connections – Make sure that your peripherals are properly connected. What can I do if the mouse and keyboard are not working?īefore we start, there are a few checks that you should perform: Conflicting third-party apps or programs – Certain applications can lead to issues with the keyboard or mouse, so be sure to remove them. Power options – Sometimes, features such as Fast Startup can cause this issue, so be sure to disable Fast Startup. Corrupt or outdated drivers – Driver issues can cause these problems, so be sure to update your drivers. Sometimes this error can occur if Windows 11 doesn’t recognize USB device. Problems with the hardware – Make sure you check your connection and USB ports. Listed below are some of the prominent ones that are likely to cause the issue: 
The mouse and keyboard could not be working in Windows 11 due to a bunch of reasons. Home › Windows 11 › Repair › Mouse and keyboard not working
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